Returns + Exchanges

1. Delivery Policy

We offer worldwide shipping with reliable delivery services. Orders are processed within 1-3 business days. Estimated delivery times vary depending on your location and will be displayed at checkout.

Shipping Details:

Processing Time: 1-3 business days.

Delivery Time: Varies based on the destination. About 12-15 days

Tracking: A tracking number will be provided once your order is shipped.

Shipping Costs: We charge a flat fee for the united states area of ​​$4.99.

Please note that delays may occur due to customs, holidays, or unforeseen circumstances.

2. Returns & Refunds

We accept returns within 30 days of receiving your order. Items must be unused, in original condition, and in their original packaging.

Return Conditions:

Eligible Items: Unused and in their original condition.

Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective or incorrect.

Refund Processing: Refunds will be processed once we receive and inspect the returned items. Refunds will be issued to the original payment method.

To initiate a return, please contact our customer support team.

3. Help & Support

If you need assistance with your order, tracking, or returns, please reach out to our customer support team. We are here to help and ensure a smooth shopping experience.

4. Contact Information

Address: Chicvibeo

Email: Support@chicvibeo.com

Phone: +1 12139476285

Thank you for shopping with us!